Auto Repair and Roadside Assistance in Sevier County, TN

“On October 11th on our 1st morning of vacation in Pigeon Forge we broke a transmission line in the parking lot of the Auto Zone on Wears Valley Rd. Marty the manager their called Carr's. Misty sent a tow truck to us and arrived at about 1030am. The driver also drove me to back to our rv park right up the road so I wouldn't have to worry about getting back there. They had our trucks transmission line fixed by 5pm. We were able to enjoy the rest of our vacation and made it back home to southeast Ohio safely. Everyone there was very helpful and friendly. I would give them a 10 star review!!! HIGHLY RECOMMEND!!!”

“Comment: We out from out of state and these guys took care of us like they were friends of ours. Our truck needed towed all the way from Cobbly Knob up a mountain and they did not hesitate to tow it ! I can not give enough stars for this repair shop , we were worried we would be taken advantage of because we were out of state but no which made it an even better experience!!! We can not thank this place enough and we encourage you to go here!”

“We were there from Virginia and had a fuel injector line leak on our dodge diesel. I called this place on Sunday 11/15/20 when we broke down and we were concerned that someone would take advantage since we were out of town but not the case at all, we spoke with Dennis and he got our truck towed and fixed by noon Monday and we paid the same we would have paid our mechanic back home! We highly recommend!!! Thank you Dennis. God bless you!!”

“Came down on vacation had car issues had vehicle towed to Carr's Auto repair at 4pm on a Friday. Called Saturday morning at 9 and car was fixed and ready to be picked up. Service was excellent and I would highly recommend them to anyone. In addition price was very fair.”

“My daughter and her husband had car trouble while visiting and Carr's quickly diagnosed the problem and had them on their way in less than an hour. Super friendly and reasonable!!”

“My wife and I were leaving the area to go home after our stay in Gatlinburg. That morning our vehicle had trouble starting, so we took it to Carr's. They were super friendly, and helpful! They quickly diagnosed our problem, fixed it, and got us on our way. They were very reasonable with their pricing as well. I would definitely recommend them if you need help with your vehicle!!”

“My wife and I traveled from out of town and got into a potentially dangerous situation with our Honda Civic that got stuck on a very steep and narrow incline around their area. Carr's seriously saved us big time: they were able to tow the car great despite being stuck on such a steep hill and it was 11/12 AM at night. The family that ran the place were super friendly and understanding of our situation. The passenger side axel had busted and knew for sure it be an expensive fix. Instead, it wasn't as expensive as we were bracing ourselves for at all. Thank you guys so much for saving us money, time, and getting us out of a risky situation. A huge blessing for my wife and I!”

“Our 2006 Chrysler Town & Country van broke down Memorial weekend 2020. The power steering pump, rack and serpentine belt had to be replaced. The van also had to be towed. The Carr's staff was courteous, helpful and knowledgeable. They worked overtime to repair the van and provided a rental car. I talked to a mechanic after returning home and he said the price was less than he expected.”

“My sister and I were on a holiday weekend. We broke down in the middle of stand still traffic on the parkway. Called Carr's, spoke to Misty. Very kind. Ben came to rescue us. Dennis diagnosed the problem first thing the next day. It was fixed in no time. Everyone in the office and garage were super nice!! Would HIGHLY recommend!!”

“Excellent service got us in right away an got us going again as soon as they could. Very helpful guys thanks Dennis”